All our gift vouchers feature a unique voucher number so may only be redeemed once.

Gift vouchers can be exchanged for goods or services at The Hand at Llanarmon.

No change will be given.

Gift vouchers may not be exchanged for cash and are non-transferable.

No photocopies will be accepted.

The Hand at Llanarmon reserves the right to substitute a purchased voucher for a voucher of the same value and to substitute items listed within the voucher for items of equal value.

Most gift vouchers are valid for 12 months from the date of purchase, but please check the specific voucher you have for the expiration date. Vouchers may not be redeemed after the expiry date.

Advance bookings may be necessary and the gift voucher must be presented upon arrival when redeeming the voucher.

Please be aware of any postal strikes taking place that may delay the delivery of your voucher.
For email delivery, an automatic email with the gift voucher will be sent as soon as the transaction is completed. This can either be sent to the purchaser or the recipient. Please note that you can delay the delivery of the email using the calendar, but this does not extend the validity of the voucher which is from the date of purchase.

Gift Vouchers & Gift Boxes are posted same day from the UK if ordered by 3 pm Monday to Friday (excluding bank holidays).

Postage & Packaging charges will apply.

For any queries, please email reception@thehandhotel.co.uk or call to speak to one of our friendly team on 01691 600666.